News

More than ever before, customers are choosing to interact with businesses via text message. 

Prioritizing Customer Experience (CX) has never been more important. 

Auditing your technology infrastructure expenses is the first step to understanding how to control your company’s communications costs. 

If you’re not entirely sure what a firewall is, think of it as a modern version of a medieval gatekeeper. 

Even at the end of a full day, there always seems to be more to do, meaning that business owners and managers are often bringing work home, running back to the shop after hours, or fretting about taking personal or vacation time. 

Anyone can launch one for as little as the price of a cup of coffee. A few hundred dollars can bring massive networks to their knees, prevent businesses from reaching customers or meeting SLAs (Service Level Agreement), cause devastating financial and reputational damage, and in some cases, force businesses to close their doors.

Did you know that the FCC recommends completing a cybersecurity risk assessment every 90 days to guard against cyber-attacks that could take down entire systems?

As a result of the FCC's deregulation, many providers have already increased the rates of certain legacy services, which unfortunately have been, and will continue to be passed down to the customer.