UCaaS (Unified Communications as a Service)

Category: GeneralPublished on 2020 Jul, 08
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In a matter of weeks, companies in the unified communications industry scaled up to support millions of new remote workers across the globe. 


The fact that these companies could scale up so fast, showcases how critical it is for enterprises to have such flexibility. Companies of all sizes should have the ability to shift from employees working in the office to the comfort of their homes with little-to-no complexities. This entire situation has forced companies to reconsider the future of work, and what it might look like for employees. Was your business prepared to transition employees online quickly and efficiently? Here is what having a UCaaS solution can do for your business:
 
  • More productive, efficient workforces and improved project completion rates
  • Reduced costs on long-distance charges, cheaper hardware, and a more efficient IT staff
  • Freeing up IT staff to focus on advancing business rather than maintaining it.
 
In light of the current health crisis, many companies are beginning to realize that the ability to enable employees to work from home will and should be a apart of their business continuity plans now and well into the future.

TDS Inc saves travel agency over $96,000 a year with new VoIP Phone System.

Wings Travel Group was paying over $10,000 a month and wanted a cost effective VoIP system that would increase their productivity and improve their customer service.

TDS provided outstanding customer service and technical support during and after the installation of the systems. Our staff likes the feature of voicemail to email. It allows our staff to get voice mail messages instantly on our smartphones which hel...
Yelitza Chang
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